Why can't I play ? It seems to be a ban and I need to verify it please

Hello !
Since this afternoon I can’t connect to the server on my pc and on my phone :

  • I launch the game and the game remains blocked on “Error downloading required data. Check your internet”.
    I don’t know if I have been banned or if it is a problem on my account. Can you help to know please ? And if I’ve been banned I wanna know the reason because I have never used any boting system or something forbidden.
    My ig nickname : Maxfly

You havent been banned nor has there been any issues with server today. Unfortunately the problem lies on your end. Only thing i can suggest is keep trying and try to troubleshoot the issue.

Oh nice to know and thank you for your quick response. I’ll try to uninstall again the game and clean my cache.