Account ban problem Ganesha

hello dear administration, I have a problem, I played your game and at one point they gave me a ban. I don’t understand why I have this. I did not use otherworldly programs. Despite the ban, I did not violate the rules of this game, I would like to continue playing on the account, account name: Ganesha

Your ban has been lifted, but if this happens again we will perma-close your account AccID: 235891

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