Acc banned for 1month

Hello… alkanov. Recently I was trying to have a chat with you over email… I was about to give up and go ahead with any other games… but this game is awsome and i also made a lot of good friends. A while ago I got a offered for someone who’s were seeking gold very cheap… I was very addicted in the game and i had no idea that I could get any issue with that. So I did it. And I got banned 2 days after… it’s about a month but to build my character I took 5 months. And I wd like to know if I can defend myself against the rules witch I didn’t know. I assume my mistake. And I think I payd this price very well… however… I wanna know if I get any chance to take step back… And see how we can settle this situation…